Privacy Policy

Effective Date: September 4, 2026

Global Care Clinic (“Global Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us by our patients, website visitors, and community members.

This Privacy Policy explains how Global Care Clinic collects, uses, discloses, and protects information through our website, online services, communications, and healthcare services.

Global Care Clinic is a healthcare practice located in West Palm Beach, Florida, providing primary care, preventive medicine, immigration medical examinations, women’s preventive health, weight management, telemedicine, medication management, chronic disease management, referrals, annual physicals, and related healthcare services.

1. Information We Collect

Depending on how you interact with Global Care Clinic, we may collect different types of information.

Information You Provide

You may voluntarily provide information when you:

  • Schedule an appointment

  • Complete a patient registration form

  • Request information

  • Contact our office

  • Submit an online contact or appointment request

  • Participate in telemedicine services

  • Complete an immigration medical examination

  • Subscribe to communications

  • Request referrals or other healthcare services

  • Participate in our membership programs

  • Communicate with us by phone, email, text message, or other methods

Information may include:

  • Name

  • Date of birth

  • Address

  • Telephone number

  • Email address

  • Insurance information

  • Identification information

  • Emergency contact information

  • Medical history

  • Medications

  • Allergies

  • Symptoms and health information

  • Information related to healthcare services

  • Payment and billing information

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Approximate geographic location

  • Date and time of website visits

  • Referring website

  • Website usage and interaction information

This information may be collected through cookies, analytics technologies, pixels, or similar technologies.

2. Protected Health Information

As a healthcare provider, Global Care Clinic may collect and maintain Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable federal and Florida law.

Your PHI may include information relating to your health, healthcare treatment, or payment for healthcare services that identifies you or could reasonably be used to identify you.

Our use and disclosure of PHI are governed by our Notice of Privacy Practices, applicable HIPAA requirements, and other applicable laws.

Nothing in this Privacy Policy is intended to replace or modify our Notice of Privacy Practices.

3. How We Use Information

We may use information we collect for purposes including:

  • Providing and coordinating healthcare services

  • Scheduling and managing appointments

  • Communicating with patients

  • Providing telemedicine services

  • Processing payments and billing

  • Verifying insurance coverage

  • Coordinating referrals

  • Managing medications and prescriptions

  • Completing required medical documentation

  • Performing immigration medical examinations and related documentation

  • Providing preventive care and wellness services

  • Managing chronic health conditions

  • Operating and improving our website

  • Responding to inquiries

  • Maintaining records

  • Protecting the security of our systems

  • Complying with legal and regulatory requirements

  • Preventing fraud, abuse, or unauthorized activity

We may also use information as otherwise permitted or required by applicable law.

4. How We May Share Information

Global Care Clinic does not sell patients’ protected health information.

Depending on the circumstances and applicable law, information may be disclosed to:

  • Healthcare providers involved in your care

  • Specialists and referral providers

  • Laboratories, pharmacies, imaging facilities, and other healthcare service providers

  • Insurance companies and health plans

  • Billing and payment service providers

  • Technology and software providers that support our operations

  • Telemedicine service providers

  • Legal or regulatory authorities when required or permitted by law

  • Government agencies when required by law

  • Individuals you authorize to receive information

When required by law, we take appropriate steps to protect the confidentiality and security of information.

5. HIPAA and Notice of Privacy Practices

Global Care Clinic is committed to complying with applicable HIPAA privacy and security requirements.

Our Notice of Privacy Practices explains in greater detail how we may use and disclose your protected health information and describes your rights regarding your health information.

If there is a conflict between this website Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices and applicable law will govern.

6. Website Forms and Online Communications

If you submit information through a form on our website, the information may be transmitted to Global Care Clinic or to a service provider assisting us with website operations, appointment scheduling, communications, or patient services.

Please do not submit highly sensitive medical information through a general website contact form unless the form specifically indicates that it is intended for that purpose.

For matters involving sensitive medical information, please use the secure communication method provided by Global Care Clinic.

7. Text Messages and Phone Communications

If you provide your telephone number and consent where required, Global Care Clinic may contact you by telephone call or text message regarding matters such as:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling

  • Follow-up communications

  • Patient service communications

  • Healthcare-related administrative matters

Message and data rates may apply depending on your mobile carrier.

You may opt out of certain text communications by following the instructions included in the message or by contacting our office.

Opting out of certain communications may affect our ability to send appointment or service-related messages electronically.

8. Email Communications

If you provide your email address, we may use it to communicate with you about appointments, healthcare services, administrative matters, or other communications for which you have provided appropriate consent.

Email is not always a completely secure method of communication. Please consider this when deciding what information to send by email.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure the effectiveness of our communications and marketing.

These technologies may be provided by Global Care Clinic or third-party service providers.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.

10. Analytics and Third-Party Services

We may use third-party services to help operate, analyze, secure, or improve our website and services.

These providers may process information such as website usage data, device information, IP addresses, or other technical information in accordance with their own privacy policies and applicable agreements.

Examples may include website hosting, analytics, appointment scheduling, payment processing, communications, advertising, security, and technology providers.

Where applicable, Global Care Clinic takes reasonable steps to require service providers handling protected health information on our behalf to comply with applicable privacy and security requirements.

11. Advertising and Marketing

Global Care Clinic may use online advertising, analytics, or marketing technologies to promote our services.

We do not intend to use protected health information for targeted advertising in a manner prohibited by HIPAA or other applicable law.

Marketing communications involving protected health information will be handled in accordance with applicable consent requirements.

12. Payment Information

If you make a payment through our website or another electronic payment system, payment information may be processed by a third-party payment provider.

Global Care Clinic generally does not need to retain your complete credit or debit card number.

Third-party payment providers may have their own privacy policies and security practices.

13. Telemedicine

Global Care Clinic may provide healthcare services through telemedicine.

Information collected during telemedicine appointments may include health information, medical history, treatment information, communications, and other information necessary to provide healthcare.

Telemedicine services may involve third-party technology platforms that process information on behalf of Global Care Clinic.

Applicable privacy and security requirements will apply to protected health information handled through these services.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe a child has provided personal information to us without appropriate authorization, please contact our office so that we can review the situation and take appropriate action.

15. Information Security

Global Care Clinic maintains reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should avoid sending confidential information through unsecured methods when a secure alternative is available.

16. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain appropriate business and healthcare records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

Healthcare records may be retained for periods required by applicable federal and Florida law.

17. Your Privacy Rights

Depending on the type of information involved and applicable law, you may have rights concerning your personal information or protected health information.

These rights may include the ability to:

  • Request access to certain information

  • Request copies of certain health records

  • Request corrections to information

  • Request restrictions on certain uses or disclosures

  • Request confidential communications

  • Receive information about certain disclosures

  • Withdraw certain consents where permitted

  • Opt out of certain marketing communications

Additional rights may apply under HIPAA or Florida law.

To exercise applicable rights regarding protected health information, please contact Global Care Clinic using the information provided below.

18. Florida Privacy Rights

Global Care Clinic operates in Florida and complies with applicable Florida privacy and healthcare laws.

Certain Florida laws may provide additional protections concerning personal information, healthcare information, communications, and other data.

Your rights may vary depending on the nature of the information and the applicable law.

19. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

20. Changes to This Privacy Policy

Global Care Clinic may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Effective Date” at the top of this page.

We encourage you to periodically review this Privacy Policy.

21. Contact Us

If you have questions about this Privacy Policy or how Global Care Clinic handles information, please contact us.

Global Care Clinic
West Palm Beach, Florida
Phone: [Insert Phone Number]
Email: [Insert Privacy/General Email Address]

For questions specifically concerning your protected health information or your rights under HIPAA, please contact our office directly.

22. No Emergency Services Through This Website

This website and its online forms are not intended for emergency medical care.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Do not use website forms, email, or text messaging to request emergency medical assistance.

Global Care Clinic
Modern, patient-centered healthcare focused on primary care and preventive medicine.